Forum Discussion
Thanks for the post.
These devices will only use 2.4Ghz networks, but just to rule out a misidentified SSID, can you try connecting to the network you're seeing and let us know if it works?
Can you please provide us a screenshot of the drop down menu for wireless networks that you see when accessing the Roku Smart Home app?
In the meantime, I've passed along your concerns to the appropriate Roku team.
Thanks,
Danny
- paulbrittgarcia3 years agoBinge Watcher
Picture 1 is before I click on the down button!
Picture 2 is after I click on the down button!
As you can see from picture 2; no other networks appear in the list!
(Even though my Wyse cams are still hooked up and feeding into the (2) 2.4G wi-fi Networks and are operating correctly!)
It seems to me that The Roku Smart Home App is NOT programmed to put all the networks in the list! But in reality, it should automatically find the 2.4 G Network!
- paulbrittgarcia3 years agoBinge Watcher
PS: It is NOT the iPhone's fault as I can watch the Wyse Cams on it!
- RokuDanny-R3 years agoRetired Moderator
Thanks for the follow up.
I have passed along the information that you have provided to the appropriate Roku team to investigate further.
Thanks,
Danny