Smart Home devices

[banschertaylor]

i have continuous issues via connectivity for all my roku devices and it is extremely frustrating. i can’t use the roku app for my tv because it just never stays connected and constantly disconnects from my phone and says it needs to wake up my tv even though i was just using it fine!! i recently purchased some smart roku bulbs and have been trying endlessly to set up the sleep settings. it worked one time and just won’t work again. there no error or connectivity issues it just doesn’t turn my bulbs on and off when i need. i’m going out of town and i need this function to work. i’ve already tried re pairing my bulbs and un screwing them, nothing has worked im getting really frustrated with this company. 

[RokuRiamie-D · Accepted solution]

Hi @banschertaylor,

Thanks for letting us know about your issue with the Smart Bulb, which does not work with the Sleep routine setup. We're here to help.

Let's see if this works for you.

1. Ensure the Roku Smart Light Bulb firmware is up to date.
2. Deleted the Roku home app and reinstalled it
3. Update the Roku Smart Home app

For more tips, click here.

If the issue continues, let us know.

Roku Community Team