Nicole_15
Newbie

Subscription on Roku Camera

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I recently have invested and got a Roku indoor camera I'm just a tad confused on why a subscription is required for me to get notifications regarding the video footage like how come there isn't options for just basic free package for those with lower incomes?

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RokuTakashi
Community Moderator
Community Moderator

Re: Subscription on Roku Camera

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Hi, @Nicole_15.

Welcome to the Roku Community!

We'd be happy to help. We have many options available completely free without a subscription. Here is what you can do without a subscription:

  1. Live streaming, no cloud recording
  2. Basic motion and sound detection, no filtering for people, package deliveries, and more
  3. Push notifications
  4. 5-minute cool-down period between event alerts

Additionally, you may refer to Roku's official support article for more information and guidelines on How to sign up for and manage a Roku Smart Home Subscription for cameras & doorbells | Official Roku...

If you have further questions or inquiries, please don't hesitate to let us know.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: Subscription on Roku Camera

Jump to solution

Hi, @Nicole_15.

Welcome to the Roku Community!

We'd be happy to help. We have many options available completely free without a subscription. Here is what you can do without a subscription:

  1. Live streaming, no cloud recording
  2. Basic motion and sound detection, no filtering for people, package deliveries, and more
  3. Push notifications
  4. 5-minute cool-down period between event alerts

Additionally, you may refer to Roku's official support article for more information and guidelines on How to sign up for and manage a Roku Smart Home Subscription for cameras & doorbells | Official Roku...

If you have further questions or inquiries, please don't hesitate to let us know.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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