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frostified
Channel Surfer

Smart home app camera person button not working

For the last couple of days my smart home app, in my camera feed. The person button has been grayed out.

 

I have Uninstalled and reinstalled. I have never changed any settings otherwise. 

 

It doesn't matter what day I goto current or past. It's not functioning now..

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1 REPLY 1
RokuERey
Retired Moderator

Re: Smart home app camera person button not working

Hi @frostified,

Thanks for the post!

We want to learn more about this. Could you tell us what specific feature you are trying to access? Do you see any error messages? If possible, could you send us a screenshot pointing out the issue you're referring to? 

With more information, we'll be able to provide you with the appropriate next step.

Thanks,

Rey

ERey.
Roku Community Moderator
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