Smart Home devices

[JJdaCool]

Hello, I'm having difficulty adding a wired outdoor camera to the Roku home app. The camera model is WYZEC3 v3 (same as CW2000/CW2000R).

I get to the press setup button part. Camera says "ready to connect", in the app I select the checkbox. App asks for wifi info, I enter it, then it shows a qr code. I point the camera at the app. Camera says "qr code scanned". I select the checkbox in app "qr code scanned", app says 'connecting. This may take a moment.' A few seconds later the camera says "Connection timeout. Please rescan qr code" App still shows 'connecting."

I've tried a few different 2.4 wifi networks, and tried the setup using different devices with roku home installed. I don't know why the setup isn't working, Its the same exact camera hardware. Oct.20.2022.

[RokuDanny-R · Accepted solution]

@JJdaCool

Thanks for the post.

Please be aware that Wyze devices cannot be controlled by the Roku app, and Roku devices cannot be controlled by the Wyze app.

Thanks,
Danny

[JJdaCool]

As an owner of both (same hardware) products I have to ask: Why not?

[atc98092]

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@JJdaCool wrote:

As an owner of both (same hardware) products I have to ask: Why not?

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Odds are that's the way Wyze wants it. They likely want their product line to remain "pure", and not allow other branded devices. 

[CornPro]

Having same issue.  Was it ever resolved 

[renojim]

@CornPro, sorry, but the resolution is that Roku and Wyze cameras are not interchangeable.