Smart Home devices

[Kdw112990]

I have used the indoor cameras for years now, and for some reason one of them is not registering that I’ve inserted an SD card, no matter what I do. I’ve restarted the camera, swapped the card for a new one, even removed the device and re connected it. The thing is, I e had an SD card in this camera since day one, and it’s worked fine up until I don’t know when, I just noticed that in my settings it said “no SD card found,” which I thought I was going crazy cause I thought I’d put one in, so when I went to insert a new one I found the one I had in there all along. Can anyone help?

[RokuEmmanuel-D]

Hey, @Kdw112990.

Thanks for reporting this issue!

We've noticed that the Roku Indoor Camera is not recognizing the micro SD card, and we'd like to be able to help.

Firstly, let's double-check if the Roku Camera and Smart Home App firmware are up to date. If they're on the latest update, then try reformatting the SD card and inserting it again into the Camera.

Still doesn't recognize it? Please let us know so we can help out more!

Roku Community Team