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DB444
Newbie
a week ago

Roku smart home iphone 16 app frozen and can't open

I just upgraded from an iphone 11 to the 16 and my roku app won't load.  It's frozen on a purple screen when I try to load it.  I just got a notification that a person was detected on one of my cameras but I can't view this.  Can you please assist??

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RokuEmmanuel-D
Community Moderator
Community Moderator
a week ago

Re: Roku smart home iphone 16 app frozen and can't open

Thanks for sharing this here, @DB444!

We noticed you're having trouble viewing the live feed on your Roku Smart Home App.

Could you let us know what troubleshooting steps you’ve tried so far? Also, if you have any photos, that’d be helpful for us to check things out more closely.

We look forward to hearing from you!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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