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Cj148
Reel Rookie

Roku camera won't connect to the internet.

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Added another Roku camera today and won’t connect to internet. Right password and rebooted equipment 

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1 Solution

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RokuArjiemar
Retired Moderator

Re: Roku camera won't connect to the internet.

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Hello! @Cj148,

Thank you for your post in the Roku Community!

We appreciate your reaching out to us regarding your Roku Camera not connecting to the internet. We are pleased to assist you.

Have you tried connecting your Roku Camera to the 2.4 GHz band of your network?

If you have trouble connecting your device to your new Wi-Fi network, refer to:

Please keep us updated on your findings, and we will gladly continue to assist you. We anticipate your response.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuArjiemar
Retired Moderator

Re: Roku camera won't connect to the internet.

Jump to solution

Hello! @Cj148,

Thank you for your post in the Roku Community!

We appreciate your reaching out to us regarding your Roku Camera not connecting to the internet. We are pleased to assist you.

Have you tried connecting your Roku Camera to the 2.4 GHz band of your network?

If you have trouble connecting your device to your new Wi-Fi network, refer to:

Please keep us updated on your findings, and we will gladly continue to assist you. We anticipate your response.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
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