Smart Home devices

[global21478]

I've stop using all Roku devices. The customer support on this issues is terrible. They keep saying the same ole thing. Reset 3 times... its frustrating. 

[RokuRiamie-D]

Hi @global21478,

Thanks for posting in the Roku Community!

We sincerely apologize for any inconvenience this may have caused you. We'd be more than happy to find you the best course of action regarding your issue.

If you are continuing to encounter the same issue that was previously reported, we kindly ask that you provide the following details:

• Is this happening from all of your Roku Smart bulbs?
• What specific model of Roku Smart bulb you are having an issue with? Example: Smart Bulb White SE or Smart Bulb Color SE
• When did you start to notice the issue?

We look forward to hearing from you and looking closely into this issue.

Thanks,
Riamie

[olddog1]

I HEAR YA THERE  SMART HOME AP IS GARBAGE SUPPORT IS A JOKE  i HAVE FILED COMPAINTS WITH FCC FTC  AND  CAIFORNIA STATE AG'S OFFICE  ROKU HQIS IN SAN JOSE  CUSDTUIMER SUPRT IS IN INDIA AND THEY ARE TOTALLY INCOMITENT  I M ASL LOKININTO STARTING A CLAS ACTION SUIT AGAINST ROKU 

[olddog1]

YOU CAN STOP WITH THE PATRONIZI9NG ALREADY I9 HAVE HAD 8= DAYS OF YOUR **bleep** AND PROMLEM STILL NOT RESOVED