Smart Home devices

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Arapahondn05
Reel Rookie

Pan scan stops does not work and no set up instructions

  • On the indoor 360 SE camera you have a option to set stops while using the pan scan feature. You don't have any instructions on how to setup stops and the only thing that you can do is reset to default stop positions. The set stop button is highlighted but inoperable.
0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Pan scan stops does not work and no set up instructions

Hi @Arapahondn05

Thanks for posting in the Roku Community!

We understand that you're having a problem with your Roku smart home app since you're not able to use the pan-scan feature. We're happy to help. Please follow these steps:

  1. On your Roku smart home app, tap the 360 camera > Tap gear Icon in upper right> Advanced settings > Motor Controls > Pan scan settings.
  2. From there the first box on the far right above the purple controls should be highlighted with purple border and an X in the upper right of the box.
  3. Using the controls move the camera to the desired 1st position using the live stream view at the top of the screen.
  4. When in the desired spot hit the "Set" button in the middle of the controls. This will show the image in the selected box.
  5. From there tap the box to the right of the one that was just filled in.
  6. Do the same as the first box and hit set when in the desired position.
  7. After setting both boxes hit the save button in the upper right corner.
  8. The Pan scan positions are now set.

If the problem still persists, please keep us posted!
Best regards,
John

John
Roku Community Moderator
0 Kudos
Community is Temporarily in Read-Only Mode!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

Thanks for your patience — we’re excited to share what’s next!