Smart Home devices

[NotaIdic]

Just today a light unpaired. I tried to pair it again but after "add a device", "lights and power", "smart bulb - white",  the next screen telling me to screw in your white bulbs after pressing Next I get a message telling to go to settings to turn on location for better dusk dawn timings. I have this on but the app seems stuck on this screen no matter what button I press. I'm using ver. 3.2.4.455

[RokuRiamie-D]

Hi @NotaIdic,

Thanks for sharing your concern about the Roku Smart Light Bulb. We're here to help.

Have you tried uninstalling and reinstalling the Roku Smart Home app? Also, try restarting your smart bulb by turning it off manually with the light switch and then turning it back on.

Keep us posted.

Roku Community Team

[NotaIdic]

 I tried updating the Google play store then uninstalling smart home app, then reinstalled smart home. I did did this on my Lenovo Tab M8 running android ver. 11 and it now works. Tried all this on my onn Tablet Pro running android ver. 14 and it didn't work. Same problem. At least I can install devices using the one tablet, but I use the other tablet most.

[RokuRiamie-D]

@NotaIdic,

Thanks for keeping us posted!

We're glad to hear that it's working with your Lenovo Tab M8, and thanks for sharing your mobile device info.

Have you tried checking your Onn Tablet Pro for updates? Has this device worked for you before, or is this your first time using it with the Roku Smart App?

Looking forward to your response.

Roku Community Team