Thanks for reaching us here in the Roku Community!
The issue you're experiencing indicates that your device is currently not connected to the network. This may have occurred due to a network outage or changes made to your work configuration.
You can check for additional troubleshooting provided by our support page here: How to fix Roku Smart Home device offline issues.
We hope this helps!
Thanks,
Rey
My system tell me to check my doorbell internet connection. I don’t know how
Thanks for reaching us here in the Roku Community!
The issue you're experiencing indicates that your device is currently not connected to the network. This may have occurred due to a network outage or changes made to your work configuration.
You can check for additional troubleshooting provided by our support page here: How to fix Roku Smart Home device offline issues.
We hope this helps!
Thanks,
Rey
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
We're sorry for this disruption — we’re excited to share what’s next!