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Nperkins881
Newbie
‎06-30-2023 11:40 AM

My cameras haven’t worked since I bought them

I bought the set of two smart home cameras ever since I bought them one camera would work or the other one I could not click on one and then the other right after to check them now neither one of them will work. It just keeps trying to connect, but does not connect. I’ve had nothing but trouble with these things. 

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1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator
‎06-30-2023 12:28 PM

Re: My cameras haven’t worked since I bought them

Hi @Nperkins881,

Welcome to the Roku Community!

We understand that you're having a problem with your Roku cameras. Help is here. How far is the camera from your wireless router? What brand and model router are you also using?

For more information about setting up your Roku Smart Home Camera, visit our Support pages here: 
Set up your Indoor camera.
Why is my smart home device not connecting?

Please keep us posted with the details of what you are seeing, and we will be more than happy to continue to help you. We look forward to hearing back from you!

Thanks,

John

John
Roku Community Moderator
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