My bulb is showing offline for 2 days now, and I've tried all the steps mentioned and still not fixed. Please for further assistance
Hi @Gosinurse,
From the Roku Community, a warm welcome and thanks for raising this concern directly with us!
We understand you are having a problem with the Roku bulb since it is showing offline. We're happy to assist you further. Please check to ensure that the bulb is fully seated into the fixture/lamp, turned on, and has power.
If the problem persists, power-cycle the bulb by turning off the switch that controls it for 5 seconds and then turning it back on.
Please let us know if the issue is fixed or reply back to the thread for further assistance, we will
be glad to help you.
Best regards,
John
Hi @Gosinurse,
From the Roku Community, a warm welcome and thanks for raising this concern directly with us!
We understand you are having a problem with the Roku bulb since it is showing offline. We're happy to assist you further. Please check to ensure that the bulb is fully seated into the fixture/lamp, turned on, and has power.
If the problem persists, power-cycle the bulb by turning off the switch that controls it for 5 seconds and then turning it back on.
Please let us know if the issue is fixed or reply back to the thread for further assistance, we will
be glad to help you.
Best regards,
John
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
We're sorry for this disruption — we’re excited to share what’s next!