Smart Home devices

[dgonsoulin]

I'm returning mine too! It is deceptive to not mention on the box that this camera doesn't record video unless you pay $100. Roku has damaged their reputation with this swindle. 

[RokuEuniceL · Accepted solution]

Hi @dgonsoulin,

Greetings from the Roku Community!

We appreciate you letting us know about your concern about the Roku Smart Home camera. You'll be able to return your Roku Smart Home camera for a refund within the first 30 days or replace it if it's under a 1-year warranty. Additionally, please be advised that you can enjoy the Roku camera subscription benefits for as low as $3.99 per camera and $9.99 if you have three or more cameras per month. You can check out the Roku Camera Subscription for its rates and benefits.

We hope this helps.

Kind regards,

Eunice