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Mackddy89
Newbie

Cameras not smart detecting or notifying me of motion

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My Roku wireless outdoor cameras have worked flawlessly for a week and now do not notify me any movement. The notifications I do receive are several hours later and no smart detection either. It records all instances in the log but with no notifications.

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RokuJohnB
Community Moderator
Community Moderator

Re: Cameras not smart detecting or notifying me of motion

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Hi @Mackddy89,

A warm welcome to the Roku community, and thanks for bringing this to our attention!

We will be delighted to assist you with your Roku outdoor camera since it can't notify you of any movement. Please refer to this support article here on how to adjust motion detection settings on your Roku Smart Home camera or video doorbell.

If you can see the issue and it has not been fixed, please keep us posted.

All the best,

John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Cameras not smart detecting or notifying me of motion

Jump to solution

Hi @Mackddy89,

A warm welcome to the Roku community, and thanks for bringing this to our attention!

We will be delighted to assist you with your Roku outdoor camera since it can't notify you of any movement. Please refer to this support article here on how to adjust motion detection settings on your Roku Smart Home camera or video doorbell.

If you can see the issue and it has not been fixed, please keep us posted.

All the best,

John

John
Roku Community Moderator
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