Smart Home devices

[Abrakadabra1244]

Only let's me record 1 camera at a time ,I need them both to record at the same time how????

[RokuEuniceL · Accepted solution]

Hi @Abrakadabra1244,

Thanks for posting to the Roku Community!

Please be advised that when your smart home camera detects motion or sound, it captures a video clip and saves it as an event recording. When you purchase a Roku Smart Home Subscription, an event recording is stored in the cloud for 14 days, but you can also choose to back it up simultaneously to a microSD card in case the internet connection is lost. Without a subscription, an event recording is stored as a single image, but you can also choose to back up a video recording to a microSD card. An event recording stored in the cloud can be accessed from the Roku Smart Home mobile app. To view an event recording backed up on a microSD card, you must remove the card and connect it to your computer. To learn more, you can check out this link here.

Please let us know if there is anything else we can do to help you.

Warm regards,

Eunice