Smart Home devices

[Edc83]

Android app suddenly stopped working with error "The app isn't compatible with your Device" 

Device is a Google Pixel 7a running stock Android and is NOT rooted. Seems to have started after the last Android security update (not 100% sure on that).

This is NOT acceptable, especially since I'm paying a subscription. Update your Android app to fix whatever the issue is or I'm switching to a different security cam provider.

Kernel version 5.10.189-android13-4-00012-g1217bb583cc5-ab11174560
#1 Mon Dec 4 18:59:42 UTC 2023

Build number AP1A.240505.005.A1

[RokuJohnB · Accepted solution]

Hi @Edc83,

From the Roku Community, a warm welcome here!

We'll be glad to assist you further with this issue that you had with the Roku smart home app since it was showing an error "The app isn't compatible with your Device". Please try to remove the app and re-add it again.

Let us know how it works, and we will continue to assist you further.

Kind regards,
John

[Edc83]

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Please try to remove the app and re-add it again.

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Yeah, that worked. I still find this issue completely unacceptable. I write software for a living. I hope your dev team (I'm guessing offshore) got scolded for this...