Smart Home devices

[Rp2019]

I have had the Roku 360 for abt 3 months and for this last month it stopped auto recording  when someone is seen in front of my door. We had orders that were stolen from in front of our door again. I have an SD card in it please can some help me ??

[RokuJohnB · Accepted solution]

Hi @Rp2019,

Greetings from the Roku Community!

We understand you are having a problem with the Roku Indoor 360 camera since it stopped auto-recording. We're happy to help. Please follow the steps below to check if the detection settings are enabled.

1. Select your camera from the Home screen.
2. Tap Settings in the corner. 
3. Tap Event Recording.
4. Toggle each detection setting on or off.

If the problem still persists, keep us posted.

Best regards,
John