Roku setup

[Dawn9]

i can not get out of roku to go back to spectrum cable. i use the source button and switch, and it does go to what ever channel is was on. but then i can't change my channel. exit or okay or cable button just puts me back into roku????????/

[RokuJohnB · Accepted solution]

Hi @Dawn9,

Thank you for your first post here in the Roku Community!

We'll be more than happy to assist you further with this concern that you have with the Roku device since you are not able to switch back to your Spectrum cable.

If you're having trouble switching back to your Spectrum cable and stock on your Roku device, you can try these steps: 

• Disconnect and reconnect the HDMI cable. Unplug both ends of the HDMI cable that connects your Roku player and your TV. Wait several seconds and then firmly reattach both ends of the HDMI cable, making sure to use the same HDMI port on your TV.

If the behavior continues, move to the next suggestion.

• Try another HDMI input on your TV. Disconnect the HDMI cable from your TV and firmly connect it to another HDMI input and test. It is possible that the behavior is not present on all HDMI inputs.

We hope this helps. Please let us know if the problem still persists.

All the best,
John

[bravo64]

Same issue guess it depends on your Tv/Device. I have a Philips Roku Tv. I had to do a factory reset to go back to my spectrum cable. you just have to save all your favorites all over again. hope that helps.