Roku setup

[Nelbrie2021]

My roku device says its connected to the internet but won't go any further than that screen 

[RokuDanny-R]

@Nelbrie2021

Thanks for the post.

Are you trying to setup your Roku device? Have you tried performing a factory reset to see if you can get past the screen you are seeing?

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted what you find out.

Thanks,
Danny