Hi @2737,
Welcome to the Roku Community!
We recommend starting here to troubleshoot network issues: How to improve the Wi-Fi® or wireless internet connection to your Roku® streaming device | Official ...
We recommend rebooting both your wireless router and your Roku device.
I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot just to isolate the issue.
You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
If this issue is not resolved, please let us know along with any additional information you may have that would be helpful for our team looks into this problem. Kindly include the serial number of your Roku device so we can assist further.
Please keep us posted.
Best regards,
Mary
