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recycling upgrade smartsoundbar

New smart sound bar.  Keeps recycling for up grades and start all over again.  Did 3 reboots, unplug turn everything off for 5 minutes and start over.  Recycled 4 times for up grades on the first 2 reboots and three times the third time.

Defective bar.

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Community Streaming Expert

Re: recycling upgrade smartsoundbar

Haven't heard of this on soundbars, but lots of reports on "regular" streaming Roku devices, especially Expresses.

Some people with this problem have reported success by using a wifi hot spot on their mobile phone as the internet connection. If/when it completes the update successfully then they could switch it back to using their home wifi network.

If you don't have a phone hot spot available you could take it to a friend or neighbor's and try using their wifi for the update.

Note: this has not been universally successful, but many people have reported it worked for them.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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