Roku setup

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jillprock
Binge Watcher

no support online or by phone and i don't qualify for a Roku support agent

Is the original Roku or a Roku HD still supported?  Or is that why I can't get mine to wake up?  Does anyone know?  Can't get any support or answers from Roku.

 

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renojim
Community Streaming Expert

Re: no support online or by phone and i don't qualify for a Roku support agent

The original Roku was the N1000.  It wouldn't even make a good doorstop these days, but it would wake up.  What's the model number written on it somewhere?  What do you mean by "wake up"?  If you plug in the power and no light appears on the the Roku device then it or the power adapter could be dead.

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