Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

can’t buy-pass credit card information

I recently got a Roku it updated and yeah, was working fine. It asked for my email and I gave. It sent an email to me and made me make an account. But would NOT let the credit card information be  optional. I do NOT want to put that stuff in, so I did searching all night and got told to go to this link “my.roku.com/signup/nocc” so I did but it didn’t put me where I wanted.. just on the home page. I still have no solution for this stuff.

In my opinion this is very complicated and should just send a code to your email to activate the tv. 

0 Kudos
3 REPLIES 3
Strega
Roku Guru

Re: can’t buy-pass credit card information

Hmm, I just went to the link you gave (in two differnt browsers) and ended up a page titled: "Create your Roku account"  You don't?  Maybe a location issue?

0 Kudos
renojim
Community Streaming Expert

Re: can’t buy-pass credit card information

@Lilybug4208, if that link takes you to your account page then you're probably already set up and ready to go.  What does your account page at https://my.roku.com show as your payment method?  I agree that it's needlessly complicated, but you can always remove your payment method at any time.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Samara-Roku
Retired Moderator

Re: can’t buy-pass credit card information

Hey Lily, there's a way to remove your payment method on Roku. Here's the link for it: https://support.roku.com/article/1500010179301

Let us know if it works for you and if you are able to remove the payment method. Feel free to reach out; we're always happy to assist. 

0 Kudos