@snakerule2002 wrote:
I am posting this because I tried calling but told Roku no longer has phone support.
I know there is a thread for this issue but will not let me post.
I created an account on roku.com and now asking for the roku code to link device to roku.com account.
I do not see one after I sent e-mail address.
I moved to another place that had a roku with no issues and still same thing.
I have already tried rebootting and factory reset with pin.
The Roku Premiere did already ask for and did an update so that tells me I have successfully connected it to internet through my wireless router.
Thank you for any help.
There have been a couple of others reporting activation issues. That does happen sometimes, but is usually resolved pretty quickly.
In the meantime, check to ensure your email's spam/junk filter didn't intercept the email. If there isn't one, wait a bit and try again.
If there is a long-term (several hours) issue with activation servers or the process on the Roku end, a Roku employee will usually post something. On the other hand, it's late Sunday afternoon (well, not that late Pacific Time) and the next response might not occur until morning.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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