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Smoker12
Newbie
‎07-19-2022 05:11 AM

Your roku Device Has Been Activated?

Nothing unusual has been noticed thus far (nothing watched or purchased). The midnight email login is the sole peculiarity. The typical email that stated, "We detected a sign-in to your Vudu account," was sent to me. The information confirming this recent activity is provided below. Is this a bug? Two instances since January. To be careful, I updated the password, but everything seems to be in order. Any suggestions?

 

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Michelle3
Roku Guru
‎07-19-2022 05:20 AM

Re: Your roku Device Has Been Activated?

If that email was sent to you on your Roku by Vudu, you could probably contact Vudu Support here: https://support.vudu.com/contact/contact-us-SyHUh7RP.  Or if it’s Roku you could contact Roku here: https://support.roku.com/contactus

~ Jordan

I’m into videotapes and old electronics stuff, including extenders, converters and analog 4:3 TV sets (which are obsolete these days), and Miss Bianca is my favorite character in Disney’s The Rescuers (1977) and its sequel, The Rescuers Down Under (1990). I am not a Roku employee, only a user like you. ~ Jordan

Roku Express+ 3910X
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RokuDanny-R
Retired Moderator
‎07-20-2022 12:48 PM

Re: Your roku Device Has Been Activated?

@Smoker12

Thanks for the post.

Can you please provide more detailed information about the issue you are experiencing? Who did this email originate from? Can you provide a screenshot of the email so we can better understand the issue you are experiencing? With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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