Hi @KettaKay3,
Thanks for sharing this observation with us.
May we know when this issue occurred? Would you also mind sending us a photo of this error message you've been receiving? From what specific channel are you seeing this error message?
With the specified details, we'll be able to provide an accurate resolution. We hope to hear back from you soon.
Sincerely,
Janadee
Nadee K.
Roku Community Moderator