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Technophobic2
Newbie
‎03-07-2023 01:19 PM

Ultra 4802R remote not syncing. no lights on remote even when charging.

I'm setting up a device for the first time. The remote doesn't seem to be charging, as no lights on on or blinking when plugged in. I have tried two other cords. Plugged it into unit and wall with adaptor. Help Chat said let it sit plugged in for 8 hours and then call back if it doesn't work. But directions state it will have a blinking light when charging. No light. Any suggestions before I return it?

 

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renojim
Community Streaming Expert
‎03-07-2023 10:25 PM

Re: Ultra 4802R remote not syncing. no lights on remote even when charging.

If the light doesn't come on when you press and hold the pairing button and it doesn't come on when you try to charge it, I don't know if I'd waste any time on it.  try to leaving it plugged in for 8 hours, but don't get your hopes up.

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