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hncreature
Newbie

Tcl Altos 9+ flashing HELLO

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All of a sudden after years of working fine it starts flashing HELLO when I turned it on…and it won’t stop - Yes…I’ve tried unplugging and replugging in after minutes / after hours / after days - Plug back in…power on…still flashing HELLO - Got a new remote and with power off I held play/pause/OK button and up pops a flashing WAIT…and goes on for hours

Is the bar shot? Anything else I can do here Please HELP!!!

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makaiguy
Community Streaming Expert

Re: Tcl Altos 9+ flashing HELLO

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This TCL sound bar is not a Roku product.  You need to reach out to TCL for support.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert

Re: Tcl Altos 9+ flashing HELLO

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This TCL sound bar is not a Roku product.  You need to reach out to TCL for support.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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