Roku setup

[jphdznr]

At a hotel, and Roku will not even boot because it's trying to update software. Boot process gets stalled on purple screen with Roku logo and upper left but nothing else will load. Have tried powering down and restarting. Have tried hooking up to different device and it won't go past this.

[RokuJohnB]

Hi @jphdznr,

Welcome to the Roku Community!
We'd like to investigate further this issue that you're experiencing. May we know what kind of Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku stream bar, Roku TV-Specify)

We'll wait for your response.

Thanks,

John