Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Reel Rookie

Re: Stuck on boot screen same problem

I am powering the 4800-X with the 12V 1.5A wall power supply.

0 Kudos
Community Streaming Expert

Re: Stuck on boot screen same problem

@cshen, try another input on the TV, another HDMI cable, or another TV entirely.  If none of those help. find the reset button on the bottom and with the power connected press and hold the button for no less than 30 seconds regardless of what's happening onscreen.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

Re: Stuck on boot screen same problem

I’m having the same issue, I have tried everything and I’m not able to get passed the jumping ROKU letters.  It worked find 2 days ago, but today won’t work and I can’t even reset it.

0 Kudos

Re: Stuck on boot screen same problem

Roku Ultra 4800x. Worked fine a week ago.  I hold down ‘reset’ button for 30 seconds and it starts with dancing ROKU letters. Then just goes blank. Same thing on 3 different tv’s. Please help. 

0 Kudos