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Cfa
Newbie

Stuck on activation screen

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Roku streaming stick. I have clicked the activation link and created my account. Tried different emails. Still stuck on the “please check your inbox” page. No other options available.

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RokuJechealR
Community Moderator
Community Moderator

Re: Stuck on activation screen

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Hi @Cfa,

A warm welcome to the Roku Community!

We understand that you need some assistance with creating a Roku account. Please note that your active email address must be used to create a Roku account.

If you are prompted to input your Roku account email address to receive the activation link in your email, please make sure to check your Spam folder, as some users have reported that the activation email is sometimes directed to that folder.

For further references, you can check out this support page here.

Please keep us posted on what you find out!

Best regards,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Stuck on activation screen

Jump to solution

Hi @Cfa,

A warm welcome to the Roku Community!

We understand that you need some assistance with creating a Roku account. Please note that your active email address must be used to create a Roku account.

If you are prompted to input your Roku account email address to receive the activation link in your email, please make sure to check your Spam folder, as some users have reported that the activation email is sometimes directed to that folder.

For further references, you can check out this support page here.

Please keep us posted on what you find out!

Best regards,
Chel

Jecheal R.
Roku Community Moderator
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