Roku setup

[Cobb94]

Roku ultra lt won't power on after reset button held/unplugged,plugged back in/moved outlets/reset remote. 

No indication light on device itself. 

Any suggestions.

[RokuJanadeeK]

Hi @Cobb94,

Thanks for reaching out regarding this concern.

We understand the issue you're running into with your Roku device. We're glad to assist.

Have you already tried plugging the Roku Ultra into a different TV? Also, have you changed the TV inputs and located the Roku input? Ultimately, we weren't able to verify the linked devices on your Roku account. That being said, can you confirm if this is a recent purchase?

Your response is highly appreciated.

Sincerely,
Janadee