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Dana02
Newbie
‎01-16-2023 12:02 PM

Roku steaming stick 4k USB cord

I have a roku streaming stick with WR002 Long Range Wireless Receiver. My TVs usb port does not work so I need to plug it into the wall outlet. The usb cord with long range wireless is too short to reach my outlet, will a male to female usb cord work to extend my cord? And if so will I need a 2.0 or 3.0 cord?

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6 REPLIES 6
renojim
Community Streaming Expert
‎01-16-2023 01:07 PM

Re: Roku steaming stick 4k USB cord

Yes, any male-female USB cable should work.

Roku Community Streaming Expert

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makaiguy
Community Streaming Expert
‎01-16-2023 04:26 PM

Re: Roku steaming stick 4k USB cord

... or use a regular ac extension cord to bring house power within reach of the USB power adapter.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Janlc
Reel Rookie
‎02-23-2023 09:29 AM

Re: Roku steaming stick 4k USB cord

I have the same problem. Did you use an extender? Did it work?

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RokuLianna
Retired Moderator
‎02-23-2023 09:32 AM

Re: Roku steaming stick 4k USB cord

Hi @Janlc

Welcome to the Roku Community!

We'd like to know more about how we can help! Could you tell us more about the issue you have about the concern you're running into? How long has the issue existed? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?

With detailed information, we will be better able to assist you.


Warm Regards,
Lianna

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Janlc
Reel Rookie
‎02-23-2023 09:58 AM

Re: Roku steaming stick 4k USB cord

We run our cables through the wall. The cable provided with the 4K+ stick is not long enough and the adapter is too fat to fit behind the TV. From what I’ve seen on the community it is not possible to get a longer cord. So, I was wondering if we bought a usb extender, would that work with the stick?

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RokuLianna
Retired Moderator
‎02-23-2023 11:14 AM

Re: Roku steaming stick 4k USB cord

Hi @Janlc

If your Streaming Stick will not easily connect to the HDMI port on your TV due to space restrictions, then you may wish to get a free HDMI extender cable. In addition, if you are planning to purchase a USB Extender it is best to ask the respective retailers if the USB extender is compatible with the Roku streaming stick. They would be able to best assist you.

We hope it helps!


Warm Regards,
Lianna

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