Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku shutting off and keeps asking to activate

After setup I select an app and roku shuts off turns back on and asks for the activation process all over again. Such as language country and email. Email send she activation link and activates then when its done it shuts off and I have to do it all over again. Anybody else have this issue? And how can it be fixed?

0 Kudos
Community Streaming Expert

Re: Roku shutting off and keeps asking to activate


The first question is are you using the supplied power adapter and not your TV's USB port?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos