Setting up new Roku express and it crashes when I select a wireless network and goes back to the beginning.
Before returning the device, try a Factory Reset. Hold the Reset button for no less than 30 seconds and try again.
DBDukesRoku Community Streaming ExpertNote: I am not a Roku employee.
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My rocu keeps crashing before it can do anything and this is my second one... I had to get this one because the first one crashed...
Since this thread is about Roku Express crashing, and you say it's a new device you have, that indicates you have a model 3930. Is that correct? It should be on the box somewhere.
The fact that two separate devices are having issues is very unusual. You said "keeps crashing" but it would be helpful if you described exactly what's happening.
Are you powering the device via the included power supply? What is happening on the screen when you power up the Roku? Describe what's happening.