Roku setup

[Tuanis7]

My Roku Streaming Stick worked for 2 months then stopped working.  It will not start, so I cannot see the Menu.  I tried resetting it to factory settings, but that did not work.  I have tried it on 2 different TVs, various HDMI ports, and different electrical outlets without success.

Please advise.  Thanks in advance.

[renojim]

You should probably start looking into a warranty return:

https://community.roku.com/t5/Getting-Started-Setup-How-to/Roku-Returns-and-Warranty-Information/td-...

[RokuDanny-R]

@Tuanis7

Thanks for the post.

Can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

Thanks,
Danny