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Level 7

Roku Express 4K+ powering down by itlself

Thought I successfully installed a Roku Express 4k+ yesterday.  Today when I turned on the TV a message came on the screen saying no signal. Checked the power on indicator light. Checked connection to the power outlet (same one as TV)...all okay.  Roku started up and worked okay.  Later in the day same thing...the Roku had powered off.  Why??  How to fix??

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Community Streaming Expert

Re: Roku Express 4K+ powering down by itlself


Are you powering the Roku by a USB port on the TV or by the included power supply? I think you're using the power supply, but do confirm. The power supply is the preferred method.

Assuming power supply, are you plugged directly into a wall outlet? Or are you plugged into a power strip or uninterruptable power supply?

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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