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Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Rhinosurf
Level 7
‎02-16-2023 05:06 PM

Roku 4k streaming stick and auto detect display type issue

The cursor won't move to delete so I can enter my wifipasswoed

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2 REPLIES 2
Rhinosurf
Level 7
‎02-16-2023 05:11 PM

Re: Roku 4k streaming stick and auto detect display type issue

How can I talk to someone regarding my te h issues I'm having

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RokuNimfa-C
Roku Employee
Roku Employee
‎02-16-2023 06:48 PM

Re: Roku 4k streaming stick and auto detect display type issue

Hi @Rhinosurf, 

Thanks for your post. 

We're here to help. To clarify, you are having an issue with your Roku remote. Is that correct? May we ask what type of Roku remote do you have, a simple or voice remote? What troubleshooting steps have you already taken to try to resolve the issue? What are the steps to reproduce the issue you are seeing?

With more details, we will be able to assist you better.


Regards,
Nimfa

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