Thanks for reaching out here in the Community!
We would recommend you perform a factory reset on the affected device then activate your Roku device once again.
Performing a factory reset using the hardware reset button
For more information, check out this Support article: How do I factory reset my Roku® streaming device?
If still no dice, reply here with the serial number of the Roku device. It can be found at the back or underneath the player itself.
All the best,
I am attempting to activate a Roku Express 4K+. Activation when fine until I completed all the screens after receiving the confirmation e-mail. The screen on my television did not automatically update when done. The Roku device shows in my account profile but does not work on the TV.
Serial #: X01600586PJY
I bought two Roku's. The first is working great. The second has me stumped. Thanks for the help
Thanks for the posts.
Please be aware that there was an activation outage that hindered users' ability to activate a Roku device that has since been resolved.
We would recommend trying to activate the Roku device at this time and letting us know if you are still experiencing the same issue so we can further assist you.
Thanks for the post.
If you are still having problems activating your Roku Express, please reply in this thread with more information about the issue you're experiencing. Let us know as well if you are getting an error code or message.
With more information, we can assist you further.
All the best,