Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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Donna123
Newbie

Roku 4 simply 4 nothing else

We own a Roku 4 that we bought a long time ago and are just now trying to set it up.  It looks like they no longer sell this model.  What can We do?

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Roku 4 simply 4 nothing else

It shouldn't matter whether it's sold anymore or not.  What have you done so far and what trouble are you having?

Roku Community Streaming Expert

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I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: Roku 4 simply 4 nothing else

Roku 4 is not in the current product line, but it is still being supported and can run the current Roku version 10.5 operating software.

If plugging it into power and connecting it to the tv doesn't initiate the setup process, do a Factory reset on the Roku.  Find and press the reset button for a MINIMUM of 30 seconds.  This will cause the Roku to restart with a cleared memory and start the setup process again.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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andyross
Roku Guru

Re: Roku 4 simply 4 nothing else

The 4 is still very usable. About the only channel not supported is Apple TV+. When setting up, it may use the old version of telling you to go to a web site. If so, make sure to EXACTLY type in the FULL address!! Do NOT accept any partial suggestions from a browser or search bar! I'm not sure if it will do a firmware update before or after setup, which is why I give the warning. Newer firmware has you type in an email address that is used to send you all the info and correct links.

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