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Restart my roku account,my roku account has been stopped from two days.

Restart my roku account,my roku  account has been stopped from two days. Thanks. 

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4 REPLIES 4
andyross
Roku Guru

Re: Restart my roku account,my roku account has been stopped from two days.

What do you mean by stopped? Is your Roku disabled entirely, or is it just a particular service that has been blocked?

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RandyC
Reel Rookie

Re: Restart my roku account,my roku account has been stopped from two days.

We had not used Roku for over a year. Roku now will not show up on the TV set. Our account payment info was out of date. I have updated payment info. How do I get service again?

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RandyC
Reel Rookie

Re: Restart my roku account,my roku account has been stopped from two days.

Be sure it’s plugged in.

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renojim
Community Streaming Expert

Re: Restart my roku account,my roku account has been stopped from two days.

@RandyC, if nothing is showing up on your TV it has nothing to do with your Roku account.  Make sure all the cables are connected and if your Roku uses a USB port for power make sure you're using the supplied power adapter and not your TV's USB port.  Does any light illuminate on your Roku?  Is it a stick or does it connect with an HDMI cable?  If it uses a cable, try another one.  If you have another TV, try it.

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