Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Recharlgeable remote DIES

Rechargeable remote is a piece of **bleep**. I have not been able to use it for more the 90 seconds before it stops functioning. It's a piece of junk. Return your product as I am totally frustrated with it. I was hoping it was better then Amazon Firestick 4k but it sucks as I cannot even get thru the setup. Total JUNK.

0 Kudos
Roku Guru

Re: Recharlgeable remote DIES

Hello @cshackewyc

We're sorry to hear about the issue you're experiencing.

If you have tried the troubleshooting steps available in this Support link: How to fix your Roku® voice or simple remote that is not working, please reply here with the serial number of your Roku device associated with the affected remote. It can be found from the Settings menu by navigating to Settings > System > About or at the back of the player itself.  We'll be able to further assist you from there.

We'll keep an eye out for your response.

All the best,

Kariza D.
Roku Forum Moderator
0 Kudos