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Arcus7
Reel Rookie

Reactvating a previous roku

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I have a roku that was setup by my now ex wife. I want to make it mine. If I set it back to factory default and go through setup will it let me activate it or will I have a problem since she has it activated under her account. 

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Tivoburkee
Community Streaming Expert

Re: Reactvating a previous roku

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No, it will not. 

But to do factory reset make sure you press, and hold reset button for over 30 seconds with it powered. 

You can also do it through the menu:

settings> system> advanced system settings> factory reset> follow prompts

 

 

Edmund
Roku Community Streaming Expert

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5 REPLIES 5
Tivoburkee
Community Streaming Expert

Re: Reactvating a previous roku

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Once its factory reset, you activate on your account by just using a different email then the ex's. 

Edmund
Roku Community Streaming Expert

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If you appreciate my answer, maybe give me a Kudo.

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Arcus7
Reel Rookie

Re: Reactvating a previous roku

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It won't tell me already activated on another account. Don't want to be stuck with dead roku and don't want to deal with her. 

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renojim
Community Streaming Expert

Re: Reactvating a previous roku

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Once you factory reset it's practically like you just bought it.  No need to involve the ex.  I just factory reset one of my devices an hour ago.

Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: Reactvating a previous roku

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No, it will not. 

But to do factory reset make sure you press, and hold reset button for over 30 seconds with it powered. 

You can also do it through the menu:

settings> system> advanced system settings> factory reset> follow prompts

 

 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Arcus7
Reel Rookie

Re: Reactvating a previous roku

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Thank you worked like a charm roku is now mine setup and working with no contact with her. 

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