Can you please provide us with more specific information about the issue you are experiencing? What are you seeing? Can you provide a screenshot of the issue you are experiencing? What troubleshooting steps have you taken so far to try to resolve the issue?
Is your account with your cable provider one that includes viewing the TV channels, or is it one that provides internet but no tv channels?
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X