I agree - tv issue. It does support 1080 but only 1 HDMI port. I was using AV plugs from old Roku to TV. Tried using converter from HDMI to AV with new Roku. This may be causing my issue
@Bbleckie Looks like it’s time to buy a new TV. Or a Roku TV. You didn’t explain all of this before hand. So your old Roku was hooked to the tv using A/V cables. You bought a new Roku hoping it would work the same way. But that isn’t true. Have you tried the new Roku hooked to your TV using the HDMI port?
Try taking your Roku device to one of your working TVs and set the display type to 720p (rather than Auto detect), and then move device back to the suspect TV.
To change display type on Roku (Settings/Display/ 720 p)
See if that helps.
@Bbleckie You didn't answer my first question. So the model you use to have was the one I posted. Now you have the one you posted thinking it should work like your old one. Well this isn't true. It may work using a converter box which you tried already. Unfortunately this is what happens when you try to use a 2022 device with a 2007 TV. In theory it should work but unfortunately it does not. Since you just bought it I would return it as I previously stated. Then put that money towards a new Roku TV. Maybe @AvsGunnar as a suggestion.
Try changing the display rate as mentioned above and plug the Express directly into the HDMI port of the suspect TV.
This way can maybe isolate if it the device, TV, or the adapter. For the most part, the adapters don't work - usually need a converter. (HDMI to RCA converter) (https://www.amazon.com/s?k=hdmi+to+rca+converter+for+old+tv&crid=1DDNYGO626MOD&sprefix=hdmi+to+rca+c...)
However, if plugging directly into the HDMI port resolves issue, then you can always get an HDMI switch that will allow you to add extra HDMI devices to your TV if needed. (Basically you would just switch between devices as needed - an A/B scenario).
Feel free to post back with an update if still having issues or questions.
Thanks AvsGunnar! I tried the HDMI to A/V converter at the beginning - no luck. I can now go directly to the HDMI port and it works on the suspect tv. I think the best option is to use a splitter on the HDMI and toggle depending on whether I’m using the Roku or not. Thanks again for your help!
Good to hear.
Should also get better audio and video quality with an HDMI switch as opposed to using a converter which would downgrade both.