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tsprokop
Newbie
‎12-19-2021 09:19 AM

Low Power message, using Roku cable and USB adapter

I purchased my Roku, sn YH0021554295, in April 2021, and its worked fine until yesterday when it gave the dreaded low-power error message.  I'm using the Roku supplied cable and USB adapter plugged into a wall-outlet.  Is this one toast, can it be 'fixed'?  

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RokuKariza-D
Retired Moderator
‎12-19-2021 09:26 AM

Re: Low Power message, using Roku cable and USB adapter

Hi @tsprokop

Thanks for letting us know about the issue you're experiencing.

Could you try using a different USB cable and/or power adapter and see if the issue will persist? 

Please keep us posted!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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