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Roku setup

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Harrymeister
Level 7
Thursday

I need help. I’m locked out.

Don’t you have a customer service where I can call & talk to a human being?

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2 REPLIES 2
RokuLianna
Roku Employee
Roku Employee
Thursday

Re: I need help. I’m locked out.

Hi @Harrymeister

Welcome to the Roku Community!

Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help! How long has the issue existed? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?

With detailed information, we will be better able to assist you.


Warm Regards,
Lianna

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atc98092
Community Streaming Expert
Thursday

Re: I need help. I’m locked out.

@Harrymeister wrote:

Don’t you have a customer service where I can call & talk to a human being?

No, they don't. That's why you need to be specific about your issue. Locked out of what? Your Roku user account (https://my.roku.com)? A Roku device? Locked out how? There's no login or password to use a Roku. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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