Roku setup

[Helppls12337]

I cannot connect my Roku Express with my TV. I everything is not damaged. But my TV does not show a picture. Other devices are working in the same HDMI-Slot. Why not the Roku Express?

[RokuKariza-D]

Hey @Helppls12337

Thanks for letting us know about the issue you're experiencing.

These are the most common reasons why you may not see the picture on your TV:

1. The video cable is not connected properly or the cable is faulty
   • Check that the video cable is firmly connected to the back of your Roku player and to the HDMI or composite connector on the TV. 
   • If you can, check to see if you have a faulty cable by connecting your Roku player with a different cable.
2. There is a problem with the TV
   • If you can, try connecting the Roku player to a different input on the TV to see if the problem is with the connector on the TV.
   • If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.

Let us know how it goes!

All the best,
Kariza